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FAQs

How can I place an order?

To place an order, browse through our collection of art products, select the items you love, and proceed to checkout.

 

Follow the easy steps to enter your shipping details and payment information.

 

Once your order is confirmed, your chosen artwork will be carefully packed for shipping, ensuring it reaches you in perfect condition.

What are the shipping costs?

Enjoy FREE standard delivery Australia-wide for all prints and originals!

 

For international orders, we offer a standard flat rate based on weight:

$45 for items between 0.5kg and 1kg
$100 for items between 1kg and 2kg

$150 for items 2kg and up

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Please note that any original artworks larger than 100cm in width or height will be shipped unstretched, unframed, and rolled in a tube.

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For urgent orders and express delivery, get in contact for a quote. A reminder that we are not responsible for shipping delays.

Do you offer framing services?

Yes, I work with professional framers for your chosen prints or original artworks.

 

They will expertly frame your pieces with high-quality materials to enhance their beauty and protect them for years to come.

 

During the checkout process, you may select your preferred frame colour.

 

Want a custom frame? Please get in contact for a quote.

Can I return or exchange an item?

Due to the made-to-order nature of both canvas and paper art prints, all sales are final, and refunds and exchanges are not available.

 

However, damaged items may be replaced. Please get in contact with your order number and photo evidence of the damage. Please read the terms and conditions for more information.

Can I order a custom print size?

Absolutely! I understand that your space and preferences are unique. If you have a specific size in mind that isn’t listed on the website, please click here to learn more.

 

I will work with you to create a custom-sized print tailored to your specific needs. Please note that custom orders may have longer processing times and may incur additional costs.

Do you offer custom art commissions?

Yes! I now offer custom floral paintings based on your photo!

 

Send me an image of your floral bouquet with colour references, and I will paint a custom piece just for you. Click here to learn more about the commission process and requirements.

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